Thursday 23 August 2012

FORTE LAW'S UPDATED EQUALITY AND DIVERSITY POLICY


Forte Law has recently updated its Equality and Diversity Policy. The up-to-date policy below replaces the policy published at the foot of the Forte Law website.


FORTE LAW

EQUALITY AND DIVERSITY POLICY



1.   INTRODUCTION
 
   1.1   Forte Law is committed to promoting and maintaining equality and diversity and to the prevention of discrimination and/or harassment in relation to all aspects of our business. 

   1.2   This policy sets out Forte Law’s obligations in relation to equality and diversity and how we intend to fulfil those obligations and promote and maintain equality of opportunity and diversity in everything we do.  In so doing we intend to meet the expectations of our clients, suppliers, employees and independent contractors (where applicable) and the Solicitors Regulation Authority and any other relevant regulatory bodies.

      1.3    This policy will be published on Forte Law’s website and made available to clients, suppliers, the Solicitors Regulation Authority and any other relevant third party upon request.  Upon request we can provide this policy in large print format or on audio cassette tape.

      1.4    This policy shall be effective from 6 August 2007


2.   MONITORING AND REVIEW

              Monitoring

      2.1   Forte Law will monitor the implementation of this policy on an ongoing basis to ensure that the principles and procedures set out in it are being effectively implemented by the practice and in any event a formal monitoring process shall be carried out and recorded in accordance with 2.2 below.
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      2.2   We will monitor by reviewing on an annual basis the operation of this policy by careful consideration of whether all of our business activities over the preceding twelve months were compliant with it. In the carrying out of such monitoring we will give due regard to any complaints (including any expressions of dissatisfaction) with regard to any issue covered by this policy and any circumstances where Forte Law has identified any shortcomings in its implementation of this policy. We will use the monitoring process to identify and, where our resources allow, address any failure to implement this policy and best practice.  Forte Law will keep a written record of this formal monitoring process and of any action points identified as a result of it.

              Review

       2.3   Forte Law does not currently employ employees or engage independent contractors to provide any of its services to clients.  In the event that any decision is taken to employ or engage the services of any third party in connection with the provision of its services to clients we will review this policy and make such amendments as are appropriate to reflect the obligations of Forte Law in relation to such third parties and their own obligations to be aware of, promote and maintain Forte Law’s policy in relation to equality and diversity.

      2.4   Forte Law will review this policy on an ongoing basis to reflect changes in the law and guidance issued from time to time by the Solicitors Regulation Authority, the Law Society and any other relevant body and best practice (having regard to the resources available to us) for a sole legal practice committed to the principles of equality, inclusion and diversity. In any event this policy will be reviewed on or before 30 May 2013 and at least annually thereafter.


3.         KEY PRINCIPLES

 3.1       Forte Law will not in its dealings with clients, suppliers, barristers, other lawyers or any third party (including, to the extent  relevant, any future employees, partners, members or directors) discriminate, without lawful cause, against any person, nor victimise or harass them on the basis of any of the following protected characteristics or on the basis that (s)he is  perceived to have or associate with anyone having any of the following protected characteristics:

            a)   race or racial group (including colour, nationality and ethnic or national origins);

            b)   sex (including marital status, gender reassignment, pregnancy, maternity and paternity);

            c)   sexual orientation whether actual or perceived (including civil partnership status);

            d)   religion or belief;

            e)   age whether actual or perceived ; or

             f)  disability.

 3.2      Forte Law will take such steps and make such adjustments as are reasonable in  all the circumstances in order to comply with its duties under section 20 of the Equality Act 2010 (“the Act”) in relation to its clients or, to the extent relevant, any future employees, partners, members or directors of  Forte Law.
              

4.         EXPLANATION OF TERMS USED IN THIS POLICY

4.1      What is discrimination?

            Discrimination occurs when one person is treated less favourably than another is treated, or would be treated, in the same or similar circumstances without legitimate reason.

            Direct discrimination occurs when someone is treated less favourably than another person because:
·                     they have a protected characteristic,
·                     they are thought to have a protected characteristic or
·                     they associate with someone who has a protected characteristic.
Direct discrimination under the Equality Act 2010 (“the Act”) is defined as follows:
'A person (A) discriminates against another (B) if, because of a protected characteristic, A treats B less favourably than A treats or would treat others'.
This definition of direct discrimination applies to all protected characteristics. In relation to the protected characteristic of age, direct discrimination can be justified if it is a proportionate means of achieving a legitimate aim.
Separate provisions exist in respect of discrimination against a woman on the grounds of pregnancy or maternity (sections 17 and 18 of the Act).
            Direct discrimination also covers a situation where someone is treated less favourably than another person because they are thought to have a protected characteristic (discrimination by perception) or because they associate with someone who has a protected characteristic (discrimination by association).

            Indirect discrimination occurs when a policy or practice that applies to everyone particularly disadvantages people who share a protected characteristic. Indirect discrimination under the Act is defined as follows:
A person (A) discriminates against another (B) if A applies to B a provision, criterion or practice which is discriminatory in relation to a relevant protected characteristic of B's.
Indirect discrimination can only be justified if you can show that the policy or practice is a proportionate means of achieving a legitimate aim.
            Indirect discrimination had already applied to age, race, religion or belief, sex, sexual orientation and marriage and civil partnership. It has been extended under the Act to cover disability and gender re-assignment. It does not apply to pregnancy or maternity.
            Indirect discrimination can occur whether or not the person applying the provision, criterion, practice, requirement or condition intended to discriminate against the person or group of people affected.

            The term “without lawful cause” means that the discrimination has taken place in circumstances which are not dealt with under the following paragraphs in this 4.1.

          Discrimination arising from disability (section 15 of the Act)

Under section 15 a person discriminates against a disabled person if he/she treats them unfavourably because of something arising in consequence of their disability, and this treatment cannot be justified as a proportionate means of achieving a legitimate aim.
            If a person acting as either an employer or service provider did not know and could not reasonably have been expected to know of the disabled person's disability, then the unfavourable treatment will not amount to discrimination. However, the employer or service provider must do all you can reasonably be expected to do to find out if a person has a disability.
            Unlike direct and indirect discrimination, this form of discrimination does not require the use of a comparator to establish less favourable treatment.

4.2      What is the duty to make adjustments (section 20 of the Act)?

The Act consolidates and extends existing duties upon employers and suppliers of goods and services from the Disability Discrimination Act 1995 to make reasonable adjustments for disabled persons.
The duty is three fold:
·                     Where a provision, criterion or practice puts a disabled person at a substantial disadvantage in relation to a relevant matter in comparison with persons who are not disabled, the person to whom the duty applies must take reasonable steps to avoid the disadvantage.
·                     Where a physical feature puts a disabled person at a substantial disadvantage in comparison with persons who are not disabled, the person to whom the duty applies must take reasonable steps to avoid the disadvantage.
·                     Where a disabled person would, but for the provision of an auxiliary aid, be at a substantial disadvantage in comparison with persons who are not disabled, the person to whom the duty applies must take reasonable steps to provide the auxiliary aid.
In relation to requirements where the provision, criterion or practice in question or the auxiliary aid required relates to the provision of information, 'reasonable steps' include making sure that the information is in an accessible format.
The duty referring to the provision of auxiliary aids only previously applied to premises and goods and services, but has now been extended to employment. More details about how the duty operates in the goods and services and employment contexts can be found in Schedules 2 and 8 of the Act.

4.3       What is harassment (section 26 of the Act)?

Harassment is defined in the Act as:
'unwanted conduct related to a relevant protected characteristic, which has the purpose or effect of violating an individual's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that individual' .
Harassment applies to all protected characteristics except for pregnancy and maternity, and marriage and civil partnership.
The Act specifically prohibits three types of harassment:
·         Harassment related to a 'relevant protected characteristic'
·         Sexual harassment; and
·         Less favourable treatment of a service user because they submit to or reject sexual harassment related to sex or gender reassignment.
For harassment related to a protected characteristic, 'related to' includes where the employee or client being harassed has a protected characteristic or where there is any connection with a protected characteristic. 'Any connection' includes a situation where the employee or client being harassed has an association with someone who has a protected characteristic or where they are perceived wrongly as having a particular protected characteristic.

4.4       What is Victimisation (section 27 of the Act)?

Victimisation occurs when an employer or service provider subjects a person to a detriment because the person has carried out (or the employer or service believer  believes they have or may carry out) what is referred to as a 'protected act'.
A protected act is any of the following (section 27(2)):
·         bringing proceedings under the Act
·         giving evidence or information in proceedings brought under the Act;
·         doing anything which is related to the provisions of the Act;
·         making an allegation that another person has done something in breach of the Act.
The term 'detriment' has not been defined under the Act but it can be reasonably inferred that if an action has the effect of putting a person at a disadvantage or if it makes their position worse, such treatment will amount to a detriment.
The victim need not have a protected characteristic in order to be protected from victimisation under the Act; for example they could have been supporting a person with a protected characteristic who is making a claim. Claims for victimisation can only be brought by individuals and not groups.
4.5      What is a disability?

            A person has a disability if (s)he has a physical or mental impairment, which has a substantial and long-term adverse effect on his/her ability to carry out normal day-to-day activities.


5.        IMPLEMENTATION OF THIS POLICY

           Forte Law will implement the key principles set out in 3. above in the following ways:

           a)   Forte Law will observe the key principles in accepting instructions from and all its dealings with clients and third parties;

           b)   In any circumstances where barristers or any third parties are to be instructed by Forte Law they will be instructed solely on the basis of their skill, experience and suitability (having regard to issues such as specialist expertise and cost) to undertake the work in question.  Forte Law will comply with a client’s request to instruct a named barrister (subject to our duty to discuss the suitability of that barrister for a particular type of work).  Where a client’s instructions as to the choice of barrister are discriminatory under the Act Forte Law will encourage the client to modify them. If the client refuses to do so, Forte Law will cease to act for the client.

          c)    All suppliers of services or products to Forte Law will be selected only on the basis of their suitability to supply such services or products and selection will not be discriminatory having regard to any of the protected characteristics set out in 3.1.

          d)    Forte Law will expect its suppliers of services and products and all third parties from whom it commissions services or products to be committed to the principles of equality and diversity set out in this policy and will not knowingly commission services or acquire products from  any third parties who engage in discriminatory practices.

          e)     Forte Law’s terms of business will state Forte Law’s commitment to meeting the needs of all of its clients.  The terms of business and Forte Law’s complaints policy and any other external policy will be supplied in large print format or on audio cassette tape on request.

          f)      Forte Law’s website has been designed to incorporate features which will make it accessible to persons with a disability.

          g)      In the provision of its services Forte Law will at all times:
                
·        Treat disabled people fairly, with respect and not less favourably than other members of the public unless different treatment can be justified on health and safety grounds or is otherwise justifiable
·        Consider in respect of the provision of services the accessibility of those services to the public and the reasonable adjustments which might be made to make such services more accessible, consulting with disability interest groups/organisations where relevant
·        Consider and where appropriate (having regard to Forte Law’s resources and the effectiveness and availability of any proposed adjustment), action any requests by disabled people for any reasonable adjustment to be made e.g. visiting clients at their own premises in order to take instructions, providing information in large print or on audio cassette tape.

  h)    In the event that Forte Law shall employ any person Forte Law will comply      with its obligations in the Act related to recruitment and employment.

6.     COMPLAINTS

         Forte Law is committed to the principles set out in this policy and their effective implementation and will do its best to resolve any complaints relating to any of the issues covered by this policy.  Any complaint should be addressed to:

         Pamela Forte
         Forte Law
         The Cottage
         Penmark
         Vale of Glamorgan
         CF62 3BP

         or sent by electronic mail to pamela.forte@fortelaw.co.uk.  Where possible, complaints should be made in writing but Forte Law will consider complaints made orally in circumstances where, by reason of a disability, any person would be disadvantaged by having to make a complaint in writing.  Forte Law will also make any other reasonable adjustment to its complaints procedure in order to make the process accessible to persons with a disability. A copy of Forte Law’s formal procedure for handling complaints will be made available upon request and can be supplied, upon request, in large print or on audio cassette tape.


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